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FREQUENTLY ASKED QUESTIONS

Know what to expect before you make your next move.

Clear answers about the platform, access, setup, customer workflows, and availability.

A FEW THINGS WORTH ASKING

Good questions.
Clear answers.

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What does MoveOS do?+

MoveOS connects customer and lead records, estimating, scheduling, supported customer communication, deposit requests, and reporting. Review the feature directory for current availability.

Can a business keep its own branding?+

Customer-facing estimates, forms, and supported emails can use the moving company’s branding. The company uses its own merchant connection for supported payments.

Where do I go after signing in?+

Business users are routed to their dashboard. Access to customers, jobs, and reports is limited by the active business membership and assigned role. New accounts without a company complete onboarding first.

Can I move records from another system?+

Migration starts with a review of source exports, field mapping, linked records, documents, and active jobs. Timing and scope depend on the data and the agreed implementation plan.

Does MoveOS include every feature on this website?+

The directory covers the complete product direction and labels features Available, Partial, or Planned. Planned features are not active services; confirm essential requirements before choosing a plan.

Can customers update an estimate?+

Staff can leave a supported estimate open for customer detail and inventory updates. Customer submissions are reviewed before changes are applied to the staff quote. Locked and signed versions retain their saved details.

Does requesting a date book a move?+

No. A customer’s date request goes to the business for review. Staff confirm availability and save the booking before a move confirmation is issued.

Are phone calls and texts connected?+

Not yet in the current Razorback workspace. Line2 is the business’s current provider, and integration capabilities are being reviewed. Email is connected separately.

Are dashboard totals the same as collected money?+

No. Quotes, booked value, completed sales, and recorded receipts are different measures. The dashboard and report descriptions explain which saved records contribute to each total.

How do I see the software?+

Request a walkthrough with your company details, current software, and the workflows you want to review. The team can focus the demonstration on your operation.

YOUR NEXT CHAPTER STARTS WITH A CONVERSATION

A better view of the business.
A clearer next move.

Show us how your team works. We’ll walk through the workflows, connections, and setup that matter to your operation.

No card required to request a demo · Bring your questions